Customer Service? How May We Help You?

It’s interesting, but lately I have been focusing aggressively on customer service. This is, at least in part, due to my blog being listed on Globat.com’s home page as a way for customers to get to me directly to provide valuable feedback (good and bad) about how my companies are doing. Many customers do take advantage of this feature and I feel that I am now more “in the loop” as to what is going on in the different departments than I have ever been. Many changes have been implemented based on the feedback I have received and this blog has become a valuable tool for me.

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